Frequently Asked Questions
USA Shipping
- $5.95 Standard Shipping (5-7 business days)
- $9.95 Priority Shipping (1-3 business days)
What about sales tax?
If you live in the great state of Massachusetts the 6.25% sales tax will be added onto your order at checkout.
International Shipping
- $14.95 Standard Shipping (please allow up to 3-4 weeks for delivery, additional taxes may apply)
Customs Duties
If you order items for delivery outside the USA they may be subject to import duties and taxes. These are levied once the items reach your specified destination. I am required by law to declare the full value of the items within your order. You, the customer, are responsible for any import duties, fees, and/or taxes incurred on your own purchases. I have no prior warning on whether these charges may be incurred or what value they may be as customs policies vary widely from country to country. Customs authorities may request personal information when inspecting your parcel; failure to provide this information to Customs will result in the parcel being returned. If an order is refused, then you are responsible for the original shipping expenses, as well as any additional duties, fees, customs or taxes incurred in shipping.
Please note that international shipments are subject to opening and inspection by customs authorities. I cannot guarantee that your goods will arrive in the same condition that they were shipped should they be subject to inspection.
Forwarding Services (International)
If you use any forwarding shipping service for your order, the Beard Baron will not be liable or responsible if your order does not arrive or is lost. There we will no refund for any part of your order.
When do you ship?
Orders are processed and shipped within 3-5 Business Days. You will be emailed once your order has shipped along with available tracking information. If any part of your order is backordered you will be notified via email and your order will ship once the products are available.
Can I return products?
Yes. You must email me first, I am happy to help you with your return. You can return or exchange any sealed or defective merchandise by mail within 30 days of purchase. Returns made within 30 days of purchase will be refunded to the original form of payment. Any returned unsealed merchandise will be issued store credit only.
What is Shop Pay?
Shop Pay is available to our U.S. customers. It is a way to pay over time. Simply split your purchase into 4 equal, interest-free payments for orders between $50 and $1,000. Read more about Shop Pay here.
What makes your beard and mustache care products premium?
With over a decade of experience in the beard care industry, I have gone to great lengths to source the finest ingredients for our beard and mustache care products. Not all oils are created equally, and I only use top-shelf oils and waxes in my formulations.
Additionally, all of our products are hand-poured in small batches to ensure the highest quality and attention to detail. This artisanal approach allows us to maintain stringent quality control and deliver a superior product every time.
I pride myself on offering only the finest materials and craftsmanship in every bottle of beard oil and tin of mustache wax. Our decade of experience and dedication to excellence sets our products apart as truly premium.
What about women's hair & beauty care?
Check out Grand Baroness for premium hair oils. Pro tip: Our premium hair oils also work great on beards!
What are some tips and tricks to growing an epic beard?
Venture over onto my YouTube Channel for beard and mustache videos that cover a wide variety of topics.
I have a question that wasn't answered above, what should I do?
Email contact@thebeardbaron.com for customer support.